This organizations associates are a diverse team focused on providing excellent healthcare services to an unique array of clients and families. CHNK associates engage in training exercises on an ongoing basis to maximize positive treatment outcomes for clients and families who identify as members of minority and traditionally marginalized populations.

Manager of Training and Professional Development

Location: Covington/Burlington, KY campus

Minimum Position Qualifications:

• Bachelor’s degree in training or adult education preferred, degree in human services or related field with training experience may be considered. Equivalent knowledge and experience may be considered in lieu of degree.
• Experience working in a behavioral health residential setting strongly preferred.
• Training and experience in using Safe Crisis Management or other physical restraint modality strongly preferred.
• Minimum of 2 years of training experience in a formal work environment preferred.
• Demonstrated ability to develop, implement, and assess training content using a working knowledge of adult learning theory.
• Demonstrated understanding and use of Learning Management Systems, preferably with experience with Rise.com LMS.
• Demonstrated quick, concise, and clear communication.
• Possess a technical and analytical aptitude, and a creative acumen.
• Ability to work a flexible schedule conducting evening training and training one weekend day per month, as needed.
• Must be in alignment with the culture of CHNK Behavioral Health including a commitment to the principles of the Sanctuary Model and All Children All Families initiative regarding LGBTQ competencies.

 Position Summary:

This position assesses agency wide developmental needs to drive training initiatives and identifies, develops, and conducts suitable training solutions for employees, both live and virtual.

This position will facilitate and participate in New Employee Orientation (NEO), Stewards of Children, Sanctuary, and All Children All Families (ACAF) training for all staff and will participate in Safe Crisis Management (SCM), Positive Behavioral Interventions and Supports (PBIS) Principles of Residential Treatment, Care-Logic use, and shift note documentation as well as other needed agency training.

In addition to developing, coordinating, and delivering training content for the above-referenced topics, the position also coordinates, and tracks training for all departments (including any training grants), when not conducting such training.

It is anticipated that the position will be actively engaged in the delivery of training content three to five days per week with other time devoted to assessing, coordinating, tracking, and developing training content as well as reviewing critical incident reports.

Essential Job Functions

1. Creates, develops, and implements training curriculums for all new hires as well as on-going staff on the residential team.
2. Works in conjunction with the hiring team to help onboard newly acquired team members and support required transitional learning.
3. Reviews existing training programs to ensure that they are current, accurate, and effective and suggests enhancements and modifications to improve engagement, learning, and retention to meet the changing needs of the organization.
4. Support monetization of training department through collaboration with Business Development Department to allow outside community members to participate in internal trainings.
5. Maintains knowledge of new methods and techniques for training, and training requirements applicable to the organization and/or industry.
6. Identifies problems and opportunities such as operational changes or industry developments that training could improve.
7. Conducts annual training and development needs assessment.
8. Assists with delivery of training of all staff regarding NEO, Sanctuary, ACAF, and Stewards of Children and conducts SCM, PBIS, Principles of Residential Treatment, CareLogic and shift note documentation, as well as other required and assigned topics or programs for the agency.
9. Tracks all training requirements for completion and enters all evidence of training completion into the HRIS system and into other platforms or areas as needed.
10. Requires flexible scheduling to provide training for employees some evenings and weekends.
11. May require gaining certification in some programs including SCM and Stewards of Children.
12. Attends all required trainings as assigned.
13. Must be able to perform the essential functions of this position with or without reasonable accommodation.
14. Performs other duties as assigned by supervisor.

Benefits include:

• 13 paid holidays
• 4 weeks paid time off plus 6 long term illness days
• Medical insurance with NO DEDUCTIBLE
• 403(b) retirement plan with 6% employer match after 1 year
• $5,000 per year in tuition reimbursement after 1 year of employment.
• Student Loan Repayment Assistance from $50 per month to $200 per month.
• 4 weeks paid parental and family care leave.

 Best-In-Class 2024 Benefits Award/Top Employer 2024/Sanctuary Certification in Trauma Informed Care/
Innovator Status -All Children All Families LGBT+ Competencies/Ellequate Equitable Workplace Certification